Saturday, April 12, 2008

FIRST REVIEW (SENCOND PARTIAL)

In those weeks I learned new vocabulary for example pleased, satisfied, rude, dirty, poor, etc, words that talk a bout of a customer service.

In those weeks I used some words that talk how do you do an apologize, because when a customer put a complaint your company have to apologize and put a solution.

We read an article about how the companies getting better service. Also we reviewed the conditional 1 (if) in this you put the first sentence in present and the second sentence in future (will).

In this section we discuss about a problem that a company have when it don’t offer a good service.

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