
Wednesday, May 14, 2008
Wednesday, April 23, 2008

The Business English Certificates
The Business English Certificates (BEC) are internationally recognised qualifications that shows employers your skills for using English in the workplace.
BEC is an ideal English language exam if you are preparing for a career in business. There are three different levels of BEC: BEC Preliminary, BEC Vantage and BEC Higher.
Is BEC for you?
If your English language ability is sufficient for most simple communications, such as shopping, you may consider progressing towards BEC. You should have an understanding of, or interest in, the world of work, business and commerce.
Why take BEC?
More than ever, a good knowledge of English is needed to succeed in international business and commerce. If you can show you have relevant language skills, you'll have a great advantage in the jobs market and much greater flexibility if you want to work abroad.
BEC can help you show that you have learned English to an appropriate standard and can use it in a business context.
The BEC exams are aligned with Levels B1 to C1 of the Common European Framework of Reference for Languages — an internationally recognised framework which Cambridge ESOL helped to develop. The framework uses six levels to describe language ability, from A1 to C2. 'Can Do' statements have been used to describe these levels in terms of real skills with language, such as being able to write a report, or take a telephone message. This means that preparing for BEC will help you develop real-life skills and the confidence to use them.
BEC is also linked with the UK Qualifications and Curriculum Authority's National Standards for Literacy, within the National Qualifications Framework (NQF).
'BEC has helped develop cross-cultural communication skills and overall development of the students. It has had an impact on confidence levels through international certification. It has also introduced unfamiliar situations and helped stimulate creative thinking and analysis'
The Business English Certificates (BEC) are internationally recognised qualifications that shows employers your skills for using English in the workplace.
BEC is an ideal English language exam if you are preparing for a career in business. There are three different levels of BEC: BEC Preliminary, BEC Vantage and BEC Higher.
Is BEC for you?
If your English language ability is sufficient for most simple communications, such as shopping, you may consider progressing towards BEC. You should have an understanding of, or interest in, the world of work, business and commerce.
Why take BEC?
More than ever, a good knowledge of English is needed to succeed in international business and commerce. If you can show you have relevant language skills, you'll have a great advantage in the jobs market and much greater flexibility if you want to work abroad.
BEC can help you show that you have learned English to an appropriate standard and can use it in a business context.
The BEC exams are aligned with Levels B1 to C1 of the Common European Framework of Reference for Languages — an internationally recognised framework which Cambridge ESOL helped to develop. The framework uses six levels to describe language ability, from A1 to C2. 'Can Do' statements have been used to describe these levels in terms of real skills with language, such as being able to write a report, or take a telephone message. This means that preparing for BEC will help you develop real-life skills and the confidence to use them.
BEC is also linked with the UK Qualifications and Curriculum Authority's National Standards for Literacy, within the National Qualifications Framework (NQF).
'BEC has helped develop cross-cultural communication skills and overall development of the students. It has had an impact on confidence levels through international certification. It has also introduced unfamiliar situations and helped stimulate creative thinking and analysis'
Saturday, April 12, 2008
WRITING UNIT 13
The productivity was fell because we ordered new machine 12 weeks ago and the staff installed incorrectly the equipment this caused an implementation delay.
But now we installed correctly the equipment by this we could increase it by 5% the productivity in the next quarter.
The quality-control department were reviewed the new equipment last month. Three weeks ago we had a staff shortage.
Now we have to employ more staff and the problem was solved.
But now we installed correctly the equipment by this we could increase it by 5% the productivity in the next quarter.
The quality-control department were reviewed the new equipment last month. Three weeks ago we had a staff shortage.
Now we have to employ more staff and the problem was solved.
WRITING UNIT 12
Mrs. Marks, us company have a problem to shape some DVD players, because DVD player isn’t compatible with some read DVD machine, by this us company apologize.
From a better customer service, if you want arrange a refund, the money will take two weeks to go into her account. Or if you want we can send you a replacement, it will be with her in three working days.
Please Mrs. Marks communicate with us from we know what option do you prefer.
If you need other think in the future, you will contact me.
Your sincerely company.
From a better customer service, if you want arrange a refund, the money will take two weeks to go into her account. Or if you want we can send you a replacement, it will be with her in three working days.
Please Mrs. Marks communicate with us from we know what option do you prefer.
If you need other think in the future, you will contact me.
Your sincerely company.
SECOND REVIEW (SECOND PARTIAL)
We read an article, the title of that was “Revolution in the car industry” that talks about the technology in the car industry.
Some vocabulary that I reviewed and learned was delay, demand, forecast, model, range, stock, switch, update, assembly and order.
The topic that we reviewed in this section was the difference to adjectives and adverbs, because the adjective is from a noun and the adverb is from a verb.
Other topic that we reviewed was the conditional 2 (if) but it is when we talk about to unreal situation, in this the first sentence is in past and the second sentence use a modal.
And I learned some multi-part verb, for example look at, look for, look after, look like and look forward to.
Some vocabulary that I reviewed and learned was delay, demand, forecast, model, range, stock, switch, update, assembly and order.
The topic that we reviewed in this section was the difference to adjectives and adverbs, because the adjective is from a noun and the adverb is from a verb.
Other topic that we reviewed was the conditional 2 (if) but it is when we talk about to unreal situation, in this the first sentence is in past and the second sentence use a modal.
And I learned some multi-part verb, for example look at, look for, look after, look like and look forward to.
FIRST REVIEW (SENCOND PARTIAL)
In those weeks I learned new vocabulary for example pleased, satisfied, rude, dirty, poor, etc, words that talk a bout of a customer service.
In those weeks I used some words that talk how do you do an apologize, because when a customer put a complaint your company have to apologize and put a solution.
We read an article about how the companies getting better service. Also we reviewed the conditional 1 (if) in this you put the first sentence in present and the second sentence in future (will).
In this section we discuss about a problem that a company have when it don’t offer a good service.
In those weeks I used some words that talk how do you do an apologize, because when a customer put a complaint your company have to apologize and put a solution.
We read an article about how the companies getting better service. Also we reviewed the conditional 1 (if) in this you put the first sentence in present and the second sentence in future (will).
In this section we discuss about a problem that a company have when it don’t offer a good service.
Wednesday, March 5, 2008
Chart of average retail of gasoline prices
The Retail Gasoline prices fluctuated between 280 to 370, is an general range, but if we analyze each one of line we can see that the regular gasoline price fluctuated between 280 to 340, and the midgrade fluctuated between 290 to 355 and the premium price gasoline fluctuated between 300 to 370.
Chart of Coffee bean and retail coffee
Over the past 10 years, coffee bean prices have varied between 3 and 20 cents per ounce. Coffee bean prices fluctuate with supply, driven by factors such as the weather in coffee-producing countries and the entry of new producers into the international market. Wholesale and retail food prices are generally more stable than commodity prices. Between 1997 and 2002, average prices charged by coffee manufacturers dropped from 23 cents to 17 cents per ounce, while average retail coffee prices dropped from 25 cents to 19 cents per ounce.
Page 96
1. How much does insurance fraud cost in the US?
80billion dollars a year
2.- What two kinds of technology can be used to identify fraud?
a lie detector telephone (Layered Voice Analyzer "LVA") and Voice Risk Analyzer "VRA"
3.- How much has Highway Insurance saved as a result of using this technology?
more than 3 million pauns
80billion dollars a year
2.- What two kinds of technology can be used to identify fraud?
a lie detector telephone (Layered Voice Analyzer "LVA") and Voice Risk Analyzer "VRA"
3.- How much has Highway Insurance saved as a result of using this technology?
more than 3 million pauns
Review 3
THIRD WEEK REVIEW
We finished the unit 10 “Pushing down prices”, in this week and unit I review a time of expression that is basic in English language “Present Perfect”.
In the present perfect we use the auxiliary have and has, we use the present perfect for a recent event or a thing that start in the past and in the present also we are doing.
Some thing in this week that is interesting is when we analyze some charts, and the trends of the charts is industrious to do but didn’t impossible.
Also this week we saw the Passive Voice is more and less confuse, but when the teacher explain the Passive Voice I understood something, and this time of expression use when we don’t know who did something.
We finished the unit 10 “Pushing down prices”, in this week and unit I review a time of expression that is basic in English language “Present Perfect”.
In the present perfect we use the auxiliary have and has, we use the present perfect for a recent event or a thing that start in the past and in the present also we are doing.
Some thing in this week that is interesting is when we analyze some charts, and the trends of the charts is industrious to do but didn’t impossible.
Also this week we saw the Passive Voice is more and less confuse, but when the teacher explain the Passive Voice I understood something, and this time of expression use when we don’t know who did something.
SECOND WEEK REVIEW
I remember that the second week we review some vocabulary to express increase or decrease of some thing or topic.
Also I learned new vocabulary for example: cut, sharply, slightly, plentiful, bulk, retail, margin, trends, rocket, peak, steady, etc.
This week was very irregular because we didn’t have some classes because was the San Valentine Day.
I remember that the second week we review some vocabulary to express increase or decrease of some thing or topic.
Also I learned new vocabulary for example: cut, sharply, slightly, plentiful, bulk, retail, margin, trends, rocket, peak, steady, etc.
This week was very irregular because we didn’t have some classes because was the San Valentine Day.
Review 1
FIRST WEEK REVIEW
This week we analyze the form of evaluation and contain of the semester. In this week I learned new vocabulary for example sales pitch, insider, boost, debt, worth, sue sponsorship, etc.
Also I remember some text, about the new trends in the marketing student was interesting. This week I review the modals of obligations, for example: “must” is for a strong advice; “should” is for recommendation advice and “have to” for a general rule.
I believe because I don’t remember very well that this week we review some expressions for making suggestions.
This week we analyze the form of evaluation and contain of the semester. In this week I learned new vocabulary for example sales pitch, insider, boost, debt, worth, sue sponsorship, etc.
Also I remember some text, about the new trends in the marketing student was interesting. This week I review the modals of obligations, for example: “must” is for a strong advice; “should” is for recommendation advice and “have to” for a general rule.
I believe because I don’t remember very well that this week we review some expressions for making suggestions.
MANUAL OF A SELLER
MANUAL OF SELLER
When you sell something you have to be kina, because if you are rude with the customer, he doesn’t buy your product and you will lose a customer. For the customer have a good image of you, you should wear formal, speak clearly, have tie, because you know a satisfied customer recommend this sales person but a dissatisfied customer speak bad of the sales person.
A seller has to know all the information about his/her product, by a customer asks something the seller know what answer! If you are a seller you mustn’t say: “I don’t know” or “I don’t have” because you always could have another option.
When you sell something you have to be kina, because if you are rude with the customer, he doesn’t buy your product and you will lose a customer. For the customer have a good image of you, you should wear formal, speak clearly, have tie, because you know a satisfied customer recommend this sales person but a dissatisfied customer speak bad of the sales person.
A seller has to know all the information about his/her product, by a customer asks something the seller know what answer! If you are a seller you mustn’t say: “I don’t know” or “I don’t have” because you always could have another option.
Wednesday, February 27, 2008
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